Problems sending email from scripts

If your script is returning an error when sending email or the email is not being received, the following reasons could be the problem:

1) The email address you are sending from may not be created in our mail server. If you are using our SMTP server to send mail from your scripts and you are specifying a FROM address from a domain that is hosted on our system, that address must exist. If it does not exist, you can create it by logging into our Control Panel, then going to Web Site / Domain Management -> Email Accounts.

2) The email address you are sending to may not be valid. If your domain is hosted on our system, you can check to see if the email address is valid by logging into our Control Panel, then going to Web Site / Domain Management -> Email Accounts or Email Forwards.

Many times there can be confusion with this if your domain is in the transfer process or you have recently changed your name servers. If you have verified that both email addresses are valid, please contact support for further assistance.

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