Email messages are not displayed in the Web Mail Interface

If you are receiving a blank email listing in the Web Mail Interface but there is a red number of total messages in your Inbox, you have received a non-RFC compliant email which is causing the listing not to display.

To resolve this problem, you must download your email to your local machine with an email client such as Outlook Express. You also must make sure that you have your client set to take messages off the server. After you have downloaded your email to the client, your Inbox will be empty in the Web Mail, but the problem will be resolved. Future messages received to your email box will display correctly.

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